Privacy Policy

Privacy Policy

Introduction

At https://home-care-services-brownsville-texas.primarycareaid.com, we prioritize your privacy and data security as a core value. This comprehensive Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Privacy Act (UCPA), Utah, USA
  • Connecticut Technology and Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is relevant when you engage in any of the following activities:

  • Using our applications, software, or online services as an authorized user
  • Visiting our websites and interacting with their content
  • Subscribing to our newsletters, emails, or other communications

Personal Data Collection

We collect a range of personal information for various legitimate business purposes. This includes:

  • Account Information: Details related to your registration, such as name, email address, and user credentials.
  • Payment Information: Data required for processing transactions, including cardholder names, credit card numbers, expiration dates, and security codes.
  • Financial Information: Your banking details, if you choose to link them with our services.
  • Purchase Information: Records of products or services purchased from us, including order history and associated costs.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for analytics and personalization.
  • Location Data: Your geographical location data, used to provide location-based services and relevant content.
  • Feedback: Personal insights, reviews, or comments you share with us, which help improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to enhance your user experience.
  • Product Information: Details about the products you show interest in, including preferences and browsing history.

We acquire this data through direct user input, interactions with our systems, and automated technologies used for website functionality. Additionally, third-party service providers may share aggregated or de-identified personal information with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our websites and applications and to collect analytics data. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary Cookies: Ensure the basic functionality of our services.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage, analyze user behavior, and improve our online offerings.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize the information. The retention periods vary based on the type of data and its usage:

  • Financial transaction data may be retained for an extended period due to legal requirements.
  • User accounts remain active until deactivated by the user or deleted at their request.
  • Analytics data is typically kept for a limited time to provide insights without compromising privacy.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: Limit our processing of your information in specific situations.
  • Portability: Receive your personal data in a structured format for use with another service.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interaction with us.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions, please contact us:

We are committed to handling your personal information with the utmost care and transparency. Your trust is invaluable to us, and we strive to ensure a secure and private user experience.